Psychological First Aider

This course equips participants with the knowledge and skills to provide compassionate, evidence-informed support to individuals in crisis or distress. It emphasizes stabilization, active listening, assessment of needs, and connecting affected persons with ongoing resources.

 

  • Grounding in the moment: Participants learn techniques to help individuals regain a sense of safety and calm, reducing overwhelming emotions and restoring a baseline of stability.

  • Creating a safe environment: Emphasis is placed on physical and psychological safety — ensuring surroundings are supportive, non-threatening, and conducive to recovery.

  • Immediate relief strategies: Practical tools such as breathing exercises, gentle reassurance, and structured guidance are introduced to help de-escalate acute distress.


 

 

  • Empathetic communication: Training focuses on listening without judgment, validating emotions, and reflecting back understanding to build trust.

  • Identifying core needs: Participants practice discerning between immediate, short-term needs (e.g., shelter, medical care) and longer-term psychosocial support.

  • Cultural and contextual sensitivity: Learners are guided to recognize diverse backgrounds, values, and experiences, ensuring responses are respectful and inclusive.


 

 

  • Bridging to professional care: The course equips participants to connect individuals with mental health professionals, medical services, or community organizations.

  • Sustaining support networks: Emphasis is placed on linking affected persons to family, peers, and social groups that can provide ongoing encouragement.

  • Empowering resilience: Rather than fostering dependency, participants learn to encourage self-efficacy, helping individuals access tools and pathways for long-term recovery.